FAQ's

Where is the Contact Name on the shipping label populated from?

The Contact Name for the recipient is populated from the Ship-to Name on the Consignment.

When the consignment is created, for each of the following tables the system finds the first non-blank entry and uses that.

Sales Shipments:

  • Sales Shipment Header table, Contact field

  • Sales Shipment Header table, Ship-to Name field

Sales Returns:

  • Return Shipment Header table, Contact field

  • Return Shipment Header table, Ship-to Name field

Transfer Shipments:

  • Transfer Shipment Header table, Contact field

  • Transfer Shipment Header table, Ship-to Name field

If the consignment is created from a Posted Warehouse Shipment header it uses the sales shipment header related to the first line of the Warehouse Shipment Header to obtain the Contact or the Ship-to Name.

For all three of the functions to return names, there is an event published to allow you to override this logic.