Shipping Agents

This is a further setup that you need to complete for each shipping agent.

First find the Shipping Agent list, then find the Shipping Agent you want to configure integration for, you may have to create it if it doesn’t already exist.

On this page you should also indicate your default shipping agent, this is the one that warehouse shipments will default to if no specific agent is specified on the sales order.

Once you have selected a default (you can only have one), then select Integration Setup from the action bar.

If you haven’t accessed this before you will get an empty page. Click the + symbol at the top of the page to create a record for this Shipping Agent.

Then we need to complete the following sections and fields


Shipping Agent Code: This should have been automatically completed as the shipping agent you had selected when you selected Integration Setup on the Shipping Agent list.

Account No.: Enter your account number with this shipping agent

Integration Interface: Select the record from the Interfaces list that you’ve setup for this Shipping Agent

Submit Consignment on Warehouse Posting: Set this to ON if you want a consignment not just created when a Warehouse Shipment is posted but submitted to the shipping agent automatically as well. This will only happen where this Shipping Agent is selected on the Warehouse Shipment.

Open Consignment After Posting: This option makes the Consignment page open with the consignment that has been created (and optionally submitted, see above) after the warehouse shipment is posted.


Shipper ID: This is your unique shipping point assigned to you by the shipping agent, it defines where they have to collect from.

Shipping Agent Integration Code: Again, select the Shipping Agent you are Integrating to from the options

After setting the Shipping Agent Integration Code you will see the Packaging and Labels sections of the page are populated with the options for that Shipping Agent automatically. These can be changed if required.

Label Code: Select the format of the shipping label you want to use for this shipping agent from the list of possible options. This will depend on the printer that you are planning to use to print the shipping labels.

Which label code you require depends on the printer you are going to use to print your shipping labels. While PDF will work for standard ‘laser printer’ type printers, Zebra’s ZPL or EPL is better for use with their specialist label printers. Eltron v2 is used on older label printers from companies now also owned by Zebra. To be sure you select the right option please consult your printer documentation or your shipping agent.

Packaging Code: Again, select the default packaging code you intend to use with this shipping agent from the list of possible options.

While there are a long list of shipping agent specified options for most shipping agents, its common to select the ‘Your Packaging’ option if you consign the packages in your own packaging.

Weight Unit of Measure: Select the unit of measure that will be used to submit consignments to the Shipping Agent. Usually KG.

Max. Expected Packages: Enter the maximum number of expected packages you will be submitting via the API. This is to prevent typing errors resulting in excessive consignments where for instance mistyping 2 sends 22 packages.