Reason Codes can be defined in Clever Quality for Concessions, Rework or Scrap.

The purpose of a concession is for the user to confirm that the "Quality Order" hasn't passed its test based on the expected results, however as a Business, you want to continue using the stock it is connected to/pass the "Quality Order" in order to not delay anything further. 

First, open the "Quality Reason Codes" screen either from the "Quality Setup" ribbon, the Role Centre or the search bar. create the unique Code and add the Description for the reason you want to use to stamp against the "Quality Order". You can use the tick boxes to confirm if these codes relate to Concessions, Rework or Scrap.

Important: If a Code is changed for an existing entry, all the previously used Concession Reason Codes for completed "Quality Orders" will be overwritten, so if these are used for reporting, we advise a new CODE is used as opposed to editing an existing one.