It is often necessary to print some categories of comment on either internal (such as a pick list) and external (such as a sales order confirmation) documents.

Clever Comments adds functionality to support printing formatted comments on documents. Due to the number of documents within Microsoft Business Central and the common requirement to customise layouts, only a small number of standard report layouts contain this functionality as standard, however it is easy to extend this to include any document. See Adding Comments to Additional Documents for further information. 

The following reports are customised as standard to, optionally, include comments:

Report ID Report Name
1305 Standard Sales - Order Confirmation (RDLC Layout)
1308 Standard Sales - Shipment RDLC Layout)

Important: When installing Clever Comments, the customised layouts listed above will be installed automatically but the default/current layout will not be changed. 

Note: Due to restrictions on Microsoft Word layouts not all formatting is supported.

From version 1.14 onwards the following formatting is supported in Microsoft Word Layouts:

  • Line Breaks
  • Paragraphs
  • Unordered lists
  • Ordered lists
  • Superscript characters (limited set of common examples)

The following formatting cannot be replicated and will be removed from comments embedded in Microsoft Word Layouts:

  • Partial Bold, Italic, Underlining of comments (this formatting will be removed, the whole comment will be formatted as per the formatting of the merge field in Microsoft Word.)
  • Colouring used in comments
  • Subscript characters (these will be displayed as standard characters)

Justification will be overridden by the justification set in the Word layout.

Additionally from version 1.14 onwards comments have been as additional fields to the report datasets (supporting both Word and RDLC layouts at header and line level). This means they can be added to new layouts without the need to create report extensions. The following reports are supported with this:

Report ID Report Name
1302
Standard Sales - Pro Forma Invoice
1303
Standard Sales - Draft Invoice
1304
Standard Sales - Quote
1305 Standard Sales - Order Confirmation 
1306
Standard Sales - Invoice
1307
Standard Sales - Credit Memo
1308 Standard Sales - Shipment 
1309
Standard Sales - Return Receipt
1322
Standard Purchase - Order

In order for comments to be included the comment must have a comment type with either Include on Internal Documents or Include on External Documents enabled.  Include on Internal Documents specifies if the comment will be included on printed internal documents such as a Warehouse Pick document. Include on External Documents specifies if the comment will be included on printed external documents such as an Order Confirmation. See Comment Types for further information.

It is also important to ensure the correct report layout is selected. To do this use the standard "Report Layout Selection" page. This can be accessed by searching for "Report Layout Selections" or exploring the administration role.