If you would like to use any of the additional services that DHL Express offer, then the below instructions will assist with the setup required.
Neutral Delivery Service (NDS):
- Ensure an interface parameter with the name ‘NeutralDelivery’ and value ‘Y’ is added to the request
- Additional cost for using the service may be incurred per shipment
- See: https://mydhl.express.dhl/gb/en/ship/optional-services.html
Paperless Trade (PLT):
- Applies to international shipments only
- Ensure ET Document Type field is set to ‘ETD Only’ for the countries that require it
- The restrictions with this are:
- Not all countries permit paperless trade
- PLT can only be used with certain products
- PLT is only available for shipments up to a specific threshold declared value
- Please contact DHL Express if further guidance regarding these restrictions is required
- Only certain combinations of Agent Service Code and Agent Special Service Code will be valid
- e.g., for export using ‘Economy Select’ from the UK>>EU and Agent Service Code H and Agent Special Service Code I
- Export using ‘Economy Select’ from EU>>GB and Agent Service Code H and Agent Special Service Code H
- Other required items in the Export node:
- IsDutiable must be set to ‘Y’
- Currency, Value and TermsOfTrade must all be present