When sending International Shipments, you may need to tell your Shipping Agent which business type the Consignee is i.e., who the goods are being shipped too. This would either be a Business (B2B) or a Customer (B2C).
To cater for this requirement, we have added a Field to the Customer Card called Business Type which is located on the General FastTab. This should be completed as appropriate. Note - If this Field is left blank on the Customer Card, then the Business option will be used.
In addition to the above, for International Shipments, you will also need to ensure that the Container Confirmation Field has been enabled against all Consignee Customer records. This is required in order to allow Container Tracking entries to be created as described here.
Also available on the Shipping Tab is the Delivery Instructions Field. This can be populated to add any applicable information that users might need to know when delivery items to that customer. This information will carried across onto the Consignment.