Depending on what types of Items you are sending to your customers i.e. Fragile Items, Dangerous Goods etc., you may need to ensure that you send these Items in specific Packing Types.  In this scenario, you can add a note against the Item, which will then appear on the Packing Portal, as a reminder to the Operator of what they should be using.  

 

In order to create a Special Packing Requirement, you should enter in a Code and a Description for each different one.

 

Once defined, you can then assign it against the relevant Items by populating the Special Packaging Requirements Code Field.

 

Once defined, when that Item is then included on a Packing Order, the message will be displayed on the Packing Portal as a prompt to the Operator.