If you are using DPD as a Shipping Agent, then they are able to incorporate Delivery Instructions within their Consignments.
Default Delivery Instructions can be defined against either the ‘Customer Card’ or the ‘Ship-To Address Card’ and will be automatically populated onto Sales Order Headers if defined.
In addition, Delivery Instructions can also just be added manually on Sales Order Headers.
Note - Delivery Instructions used on a Consignment will then be derived using the following hierarchy:
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Sales Order - Can be added/amended manually where required.
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Ship-To Address Card - Will be automatically copied into the ‘Delivery Instruction’ field on the Sales Order Header if defined.
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Customer Card - Will be automatically copied into the ‘Delivery Instruction’ field on the Sales Order Header if defined.
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If Delivery Instructions have not been defined in any of the above areas, then it will be left blank on the Consignment.
